Frequently Asked Questions
Get Answers About Streamlined Transactions RealActa Support
Explore common inquiries about our digital closing services, platform features, and local compliance standards in Ontario. Find the information you need to keep your deals on track without delay.
How does RealActa simplify transaction processing?
RealActa automates key steps such as document uploads, signature tracking and milestone notifications. By providing a centralized dashboard, it eliminates manual follow-ups and keeps every participant aligned on transaction status.
Can I customize workflows to match my brokerage’s procedures?
Yes. RealActa offers configurable templates and approval paths that reflect your specific business rules. You can adjust checklists, review stages and notification triggers for each type of transaction.
Is my data secure within the RealActa platform?
We utilize industry-standard encryption for data in transit and at rest. Access controls, audit logs and regular backups ensure sensitive documents and client information remain protected.
What support options are available?
Our support team is available via email and chat during business hours. We also provide online resources, video tutorials and a knowledge base to help you get the most out of RealActa.
How does RealActa ensure document accuracy during a transaction?
RealActa employs a multi-layer review system where each document passes through automated validation checks and manual verification by experienced coordinators. This combination reduces the risk of errors and helps maintain consistent records throughout the process.
Can I track the progress of my closing milestones in real time?
Yes, our platform provides a unified dashboard that updates each stage of your file as tasks are completed. You can view pending items, review the status of submissions, and receive notifications when key milestones are reached.
What support options are available if I have questions mid-transaction?
Our support team in Toronto is available by phone or chat to address questions and guide you through each step. You can reach our representatives at +14168706973 during business hours, or submit a ticket through the portal for a prompt response.